Terms of Use & End User License Agreement
Last updated: May 15, 2026
Welcome to The House ("the App"), operated by The House ("we", "us"). By
creating an account or otherwise using the App you agree to these Terms of Use
and End User License Agreement (together, the "Terms"). If you do not agree to
these Terms, do not use the App.
1. Eligibility
You must be at least 17 years old to use the App. By signing up you confirm
that you meet this age requirement and that all information you provide is
accurate.
2. Zero tolerance for objectionable content and abusive behavior
The House has a zero-tolerance policy for objectionable content and
abusive users. You agree that you will not, and will not allow others
acting on your behalf to, upload, post, link to, share, or otherwise make
available any content that:
- is unlawful, harassing, threatening, abusive, defamatory, or invasive of
another person's privacy;
- is obscene, pornographic, sexually explicit, or sexualizes minors in any
way;
- promotes hate, violence, terrorism, self-harm, or discrimination on the
basis of race, ethnicity, national origin, religion, gender, sexual
orientation, disability, or any other protected characteristic;
- depicts or encourages illegal activity, including the sale of illegal
goods, drugs, weapons, or services;
- infringes another party's intellectual-property, publicity, or privacy
rights;
- contains malware, phishing links, spam, or other harmful technology; or
- otherwise violates these Terms or applicable law.
You also agree that you will not stalk, harass, bully, threaten, or
impersonate any other user or person.
3. Reporting and blocking
Every post in the feed has a "•••" menu that lets you report the post or
block its author. When you block a user, their posts and profile are
removed from your feed immediately on this device, and our moderation team is
notified. When you report content, our team reviews it and takes appropriate
action, which may include removing the content and disabling the account that
posted it.
We act on reports of objectionable content and abusive users **within 24
hours** of receipt and may remove the content and/or disable the offending
account.
4. License to use the App
We grant you a personal, limited, non-exclusive, non-transferable, revocable
license to install and use the App on a device you own or control, solely for
your personal, non-commercial use, in accordance with these Terms and the
Apple Media Services Terms and Conditions
(https://www.apple.com/legal/internet-services/itunes/). You may not copy,
modify, reverse-engineer, sublicense, or distribute the App except as
expressly permitted by these Terms or applicable law.
5. Your content
You retain ownership of any content you post. You grant us a worldwide,
royalty-free, non-exclusive license to host, store, display, and distribute
your content within the App for the purpose of operating and improving the
App. You represent and warrant that you have all rights necessary to grant
that license and that your content does not violate Section 2.
6. Account suspension and termination
We may suspend or terminate your account at any time, without notice, if we
believe you have violated these Terms or pose a risk to other users or to the
App. You may delete your account at any time from inside the App; doing so
removes your membership account and the content you created from our servers,
and your data from your device.
7. Data storage
Your membership account and your activity in The House — your posts, comments,
likes, RSVPs, messages, and related records — are stored securely on our
servers and with our authentication provider, so that you can sign in on any
device, other members can see what you share, and the Concierge can review
applications and keep the community safe. We do not sell your data or use it
for advertising. See our Privacy Policy for details.
8. Disclaimer of warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING
OUT OF OR RELATED TO YOUR USE OF THE APP.
10. Apple-specific terms
You acknowledge that these Terms are between you and us, not with Apple, and
that Apple is not responsible for the App or its content. Apple has no
obligation to provide maintenance or support for the App. In the event of any
failure of the App to conform to any applicable warranty, you may notify
Apple, and Apple will refund the purchase price (if any) for the App. Apple
and its subsidiaries are third-party beneficiaries of these Terms and may
enforce them against you.
11. Changes
We may update these Terms from time to time. We will indicate the date of the
most recent revision at the top of this page. Your continued use of the App
after a revision constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms can be sent to
[support@thehouseelites.com](mailto:support@thehouseelites.com).